Learning Outcomes:

• The benefits of good management system documentation
• How to create and structure the management system manual that is useful to your organisation
• About processes and how they interact within a management system
• How to create process maps and flowcharts that describe your activities simply and effectively
• The importance of controlling documents and information
• To balance the need for documentation with competence and training
• What alternative techniques are available for documenting procedures

Pre-requisites:

• No previous experience or training in management systems

Future Development:

• Processing Mapping and Improvement
• New Quality Systems Manager
• New Environmental Systems Manager
• New Health and Safety Systems Manager
• See our Business Improvement courses