Suitable for	This course assumes the delegate has had training/experience of the DMAIC improvement methodology to a Green Belt level
Duration	3 days
Dates:	22 - 24th May 2012
Location:	IET, London
Price:	£1475 (+ VAT)
Book Now!	Please call + 44 (0) 845 345 2282 or email Rosie Stone

As a Lean Six Sigma practitioner, are you finding that improving your existing products, processes and services is not sufficient to meet your goals? Are you frustrated with unsuccessful attempts to innovate brand new ways of doing things? Do you want to design new products or services quickly and right first time? Do you sometimes wish you could start with a 'blank sheet of paper' and develop a new concept that excited the customer, was 'lean', flexible, responsive and was defect free from day 1?

This course builds on your existing knowledge of improvement and DMAIC methodology and provides an additional and complementary range of tools and techniques to support highly effective and rapid innovation.

Objectives

• Empower yourself to be more effective in creating the future of your organisation
• When to apply DMADV versus the DMAIC process?
• Understand the DMADV process and the tools you can apply to your projects
• Design and tollgate reviews and how these reviews should be conducted and managed

“The best way to predict the future is to create it”.
Peter F. Drucker, American Management Guru

Customer Testimonial

So Why and How Does Lean Six Sigma help? The Lean Six Sigma Innovation and Design Journey

• Provides a design methodology that integrates customer focus and structured tools with a systematic design process
• A total design approach that maintains focus on the customer throughout the process

Day 1

• Introductions and Objectives
• Importance of Innovation and DMAIC vs DMADV?
• Change Management
• DEFINE: Segmenting Customers and Multi-Generation Planning
• MEASURE: VOC techniques and issues

Day 2

• QFD, creating the ‘House of Quality’
• CTQs and rating needs, Competitive and Benchmark assessment
• Value Proposition and Design Scorecards
• ANALYSE: Functional Analysis, Transfer Functions and HOQ2
• Concept Development and Testing

Day 3

• Design Elements and High Level Design
• Capability Evaluation, Modelling and Risk
• DESIGN: Detailed Design and Design of Experiments
• Design Integration and Pilot planning
• VERIFY: Piloting and Implementation
• Control, Process Management, Transition and Closing

Supported by lots of exercises and discussion breaks.

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