Suitable for	Public and Private Sector Leaders, Managers and Change Agents who want to gain an understanding of Lean Six Sigma and an insight into how it can transform performance	.
Duration	1 day
Location	Stratford upon Avon, Edinburgh and London
Dates	Click here for 2009 course dates in Stratford upon Avon
Dates	Click here for 2009 course dates in Edinburgh
Dates	Click here for 2009 course dates in London
Dates	Click here for 2009 course dates in Paris
Price	£245 per delegate (plus VAT)
Feedback	Read delegate feedback from this course
Book Now!	Call + 44 (0) 845 345 2282 or email Elizabeth Wilkinson
	Click here for course programme in .pdf format

This highly participative programme introduces the key concepts and benefits of Lean Six Sigma, including a brief introduction to the importance of the ‘softer skills’ needed for successful projects and change.

Objectives of the Programme

• An understanding of the concepts, philosophy, and benefits of Lean Six Sigma
  
• An overview of how Lean Six Sigma is typically undertaken in organisations, including a look at roles, responsibilities, and project selection
  
• A walk through ‘DMAIC’ (Define, Measure, Analyse, Improve, and Control), the broadly adopted approach for improving existing processes, providing practical experience for a range of supporting tools, techniques, and concepts

Syllabus

• Calculating and interpreting process sigma
• The need for different thinking
• The Toyota Production System
• Key principles and a systematic approach
• The soft stuff
• How Lean Six Sigma is typically undertaken
• Project selection
• An introduction to:
  • Improving process flow - the Theory of Constraints
  • Reducing variation - using Control Charts
  • Tackling waste - the seven wastes

• Introducing and deploying Lean Six Sigma