This highly participative programme introduces the key concepts and benefits of Lean Six Sigma, including a brief introduction to the importance of the ‘softer skills’ needed for successful projects and change.

Objectives of the Programme

• An understanding of the concepts, philosophy, and benefits of Lean Six Sigma
  
• An overview of how Lean Six Sigma is typically undertaken in organisations, including a look at roles, responsibilities, and project selection
  
• A walk through ‘DMAIC’ (Define, Measure, Analyse, Improve, and Control), the broadly adopted approach for improving existing processes, providing practical experience for a range of supporting tools, techniques, and concepts

Syllabus

• Calculating and interpreting process sigma
• The need for different thinking
• The Toyota Production System
• Key principles and a systematic approach
• The soft stuff
• How Lean Six Sigma is typically undertaken
• Project selection
• An introduction to:
  • Improving process flow - the Theory of Constraints
  • Reducing variation - using Control Charts
  • Tackling waste - the seven wastes

• Introducing and deploying Lean Six Sigma