| Suitable for |
This programme is both a stand-alone programme for change agents and the final module of the Lean Six Sigma Black Belt Programme. In addition to Black Belts, this programme will benefit: Champions; Master Black Belts; Green Belts or other Change Agents, who wish to update their Change Management skills |
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Duration |
A 3 day programme using a number of supporting videos, exercises and games. |
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Programme |
Click here for details in .pdf format |
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Dates |
Click here for course dates in Stratford upon Avon |
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Dates |
Click here for course dates in Edinburgh |
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Price |
£1,290 per delegate (plus VAT) |
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Pre-requisites |
Each delegate is required to prepare for this module by reading the provided text book 'Persuasion, the Art of Influencing People' by James Borg. This is an interesting and fun read, and will equip delegates with a number of skills that will be used throughout course |
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Book Now! |
Call +44 (0) 845 345 2282 or email Elizabeth Wilkinson |
Course Description:
Six Sigma projects can only be successful if the process improvements are implemented and adopted by the organisation. Only then will the long term benefits be realised. To achieve the benefits of process improvement adjustments are required in the behaviour of individuals, as well as cultural shifts across the organisation.
The Change Agent has a key role in ensuring the success of a Six Sigma project by actively and effectively guiding the organisation through the changes. Key success factors for the implementation of change, are the effective use of a change management framework to run in parallel with the phases of the Six Sigma project, and that the Change Agent is equipped with a set of leadership and persuasion skills in order to ensure that the Six Sigma process changes are fully adopted and break-through improvements are achieved.
Catalyst Consulting has developed a framework for managing change that has proven to be highly successfully in helping organisations through the implementation of Six Sigma projects. This framework and a comprehensive set of leadership skills form the backbone of this module. You will have the opportunity to understand the concepts and apply the skills during the programme. It is full of exercises to assist you in applying sound theory and techniques to the situations you will be facing as a Change Agent in your organisation. In addition, video case studies give a number of real world examples. The program has achieved high levels of satisfaction from delegates.
Objectives of the program:
- To understand how change happens in organisations
- To understand the culture of your organisation and your alignment to it
- To understand your leadership role as a Change Agent
- To apply soft skills to help others to accept change and in so doing optimise projects outcomes and gain the optimum financial return
- To provide you with a set of change management tools designed to enable you to effectively manage a change project
Syllabus:
Day One
- The importance of change in Six Sigma Projects
- Six Sigma Change Process Overview
- Dealing with Resistance
Day Two
- Leadership & Persuasion Skills
Day Three
- Team effectiveness
- Change Program Planning
- Change Program Monitoring & Reporting