Catalyst Consulting Sponsors the Quality Team of the Year Award at the CQI’s Inaugural International Quality Awards

The CQI’s International Quality Awards celebrates the achievements of quality professionals across the globe who have made exceptional contributions in their organisations. The 22 November awards, were held at the historic Merchant Taylors’ Hall in the City of London.

Fifty-four per cent of all entries came from quality professionals working internationally with entries from over 28 countries, including Canada, Germany, Italy, India, Egypt, Nigeria, Kuwait, the United Arab Emirates, Singapore and South Korea.

Catalyst’s Managing Director, Martin Brenig-Jones, announced the Award winners in the Quality Team of the Year Award category at the event.

Martin said: “It is an absolute privilege to have been involved in these awards as a sponsor company but also from a personal perspective as a judge and to present the award today. Teamworking is a very good fit for Catalyst, after all Quality is a team sport. Working together Quality Professionals can do amazing things as we have seen from the range of entrants for this award category. In Catalyst, we train and coach business improvement practitioners in continuous improvement and innovation techniques including lean six sigma. These approaches are best when practised in teams. Being a judge on this award category was particularly challenging – for a start we had the largest number of award entrants – nearly 40 !

My fellow judges – Niall Pembury from DNV GL and Estelle Clarke, CQI Executive Director and I worked hard to come up with the finalists. The range of entries was impressive, the quality of entries high. We selected 4 finalists and four notable entries.


The finalists were:

Quality Team, Crossrail, United Kingdom


The Quality team represents the entire Crossrail organisation, consisting of client, supply chain, Tier 1 Contractors and their suppliers. They consist of over 300 engineers and quality professionals who, for the past 10 years, in addition to ensuring that Crossrail is built technically correct, have led the industry with the aim of transforming construction quality forever

We liked the extensive quality system which Chris Titterton and his team have implemented across one of the largest construction projects ever. The work on inspection and test planning is truly excellent and I believe and hope that the learning from this team will positively influence future major construction projects in the future.


AZHD Quality Team, Al Zahra Hospital,

Dubai, United Arab Emirates

Al Zahra Hospital is a tertiary 187-bed hospital providing a broad range of evidence-based high-quality services with focus on clinical outcome. The Quality Team consists of highly professional staff leading the quality and patient safety journey.

A small highly regarded quality team achieving very tangible, measurable results in clinical and non-clinical projects through a systematic team based approach with real focus on measurement.


Quality Team, Banaskantha District Co operative Milk Producers’ Union Limited, Banas Dairy, India

Banas Dairy is a cooperative dairy and, at present, procure 4.5 million litres of milk per day. More than 350 thousand farmers are associated with the company. They manufacture milk products under the brand “AMUL”, the largest dairy brand in India, and endeavour to provide a quality product to consumers.

Such an inspiration – to see the principles of Quality Management adopted in a comprehensive way throughout this organisation. Teamwork, co-operation, concern for the community – we can all learn from this case study – turning theory into practice. 


Business Improvement Team, Costain, United Kingdom

A small national team united by their role to enhance Costain’s performance through the application of three quality themes: risk based governance; consistency-based assurance; and behaviour based improvement. In short, supporting Costain’s development as a ‘technology-based solutions provider’ by ensuring all Costain people work “The Costain Way”.

This small team is having a big and positive impact across Costain. They have developed a clear strategy and are making it happen – introducing what they have christened the ‘Costain Way’ – I particularly liked the Business Improvement Assessment approach they have developed.

…. And the two winners were announced by Martin as –


Al Zahra Hospital Dubai, United Arab Emirates (Entered by Mervat Mansour)

For their evidence-based high-quality services that lead the quality and patient safety journey


Banaskantha District Cooperative Milk Producers’ Union Ltd, India (Entered by Bipin Patel)

For their work in ensuring a quality product to their consumers, while managing more than 350 thousand farmers.

More details about all the award winners can be found here –


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