Lean Six Sigma for Project Champions/Sponsors

Programme Overview

This one or two day course provides managers with the skills and knowledge to play their role as Lean Six Sigma Project Champions working in support of practitioners such as Yellow, Green and Black Belts. The Project Champion (Project Sponsor) role is an integral component of Lean Six Sigma projects – every project has one. The Champion steers the team and enables its success.

Champions represent the ‘voice of the business’, they recognise when a Lean Six Sigma project is needed – at which point they secure the services of a Green or Black Belt to take the project lead role. They then support the team during the life of the project to ensure it is successfully completed in a timely manner and improvements are sustainably embedded in ongoing Operations. This course is worth 80 CPD points.

The Champion needs to:

Select or approve the project ensuring the business case is strong
Select the project team
Provide strategic direction for the project team
Develop and agree the Project Charter and scope
Take an active role in the review steps
Help the team overcome roadblocks
Facilitate the identification of resources for the team as needed

Support Pack

All delegates receive

12 months access to Catalyst’s online Business Improvement Zone – over 75 short videos recorded live in the classroom covering the entire Yellow Belt course content to help enhance your LSS knowledge
Printed and pdf copies of the course slides
Lean Six Sigma for Leaders – published by Wiley, written by Catalyst
The Lean Six Sigma Improvement Journey Champions Guide
The Lean Six Sigma Improvement Journey Pocket Guide
The Managing Change Pocket Guide
Project Storyboard Requirements Checklist
Optionally, British Quality Foundation Lean Six Sigma exam

You do not need a project to complete this course, although it would be helpful if you could relate the training content to at least potential improvement projects in your business.

At A Glance

Lean Six Sigma for Project Champions
Now Showing	Lean Six Sigma Project Champions/Sponsors
Price	Virtual Open Classroom: £415+VAT In Company: £POA
Duration	Virtual Open Classroom: 1 day In Company:1-2 days
CPD Points	12
Accreditations	BQF
Prerequisites	None
Delivery Modes	Vitrual Open Classroom,In-Company
Delivered By	Rob Row, Helen Smith, Moore Allison, James Dwan, John Kirk, Martin Brenig-Jones, Tamsin Taylor, Melissa Wright

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Audience

If you need to sponsor a lean six sigma project and you’re not already a Green or Black Belt, you’ll need this course as a minimum to train you for the rol

You would like to get a thorough grounding in the principles and practice of Lean Six Sigma and learn how these can be applied in your organisation
You want to ensure Lean Six Sigma projects in your organisation are delivered effectively, efficiently and with tangible business benefits
You would like to implement Lean, Lean Six Sigma or Continuous Improvement but don’t know where to start or how to make it happen
You know very little about process improvement or…
You already have a lot of experience in process improvement and would like to understand how the techniques fit together in a powerful, systematic structure
You are from a service, or manufacturing or public sector organisation
You would like to become a British Quality Foundation Certified Lean Six Sigma Champion with the associated career enhancement opportunities

Prerequisites

None – this course assumes no prior knowledge of Lean Six Sigma.

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Learning Outcomes

This course teaches you how to select and sponsor improvement projects, providing support and strategic guidance to the Green and Black Belts project leaders. You will learn the fundamentals of the Lean Six Sigma DMAIC approach and the right questions to ask at each review stage. While the explicit focus is on the enabling and governing role of the Champion, the broad level of the additional content is that of Yellow Belt.

Outcomes for Your Business:

Lean Six Sigma projects improve business processes. They are too important to be “left to their own devices”. Projects which are actively sponsored are more successful, have higher completion rates, and deliver faster results.

Outcomes for Your Personal Development:

You will learn new ways to think about and manage process performance. You’ll be equipped to interact knowledgably with Lean Six Sigma practitioners in your business. You can become recognised as a British Quality Foundation certified Lean Six Sigma Project Champion. Once you have completed the training you will receive an e-certificate of completion, which can be added to your Linkedin profile. You will also receive written confirmation that you have passed the exam.

Follow-on Options

British Quality Project Champion Certification
Coaching Support for Champions
Lean Six Sigma Project Team Member e-learning training pack
Upgrade to Green or Black/ Business Black Belt

In-Company

In-company classroom

For more than 4 delegates attending the same programme this is the most cost effective option.

The programme can be delivered on-site or virtually.

The sessions will be bespoke, lively and interactive delivering a memorable learning experience for the delegates.

We will discuss your objectives prior to the delivery, and help you to plan the most effective delivery and support to your team of delegates.

This course is typically delivered over 2 days, consecutively or spread out over half-days sessions. Whatever is most convenient to you!

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Introduction

Introductions
Key principles and foundations of Lean and Six Sigma
Philosophy, Concepts and Benefits
Managing Processes at different levels
Creating the right environment
Introduction to Change Management
Developing a culture of continuous improvement
Systems thinking & doing the right work
Roles and Responsibilities
Project Selection and Review
Introducing the systematic approach (DMAIC)

The programme then follows the DMAIC (Define, Measure, Analyse, Improve, Control) phases focusing on the Champion’s role through each phase covering relevant tools and techniques under each of the headings, below.

Define

Setting up a new project
Establishing the Team
The Improvement Charter
Problem statements and Project Goals
Developing the Business Case
Scope
Customers
Stakeholder Management
Change Management tools
The importance of getting Define right
Key questions for your team
Review Meetings and governance

Measure

Introduction to Measure – looking at processes and data by making them visual
Process mapping: Process Stapling, Swimlanes and Value Stream Mapping
Moments of Truth
Data collection and the use of graphs and charts
Output, Input and In-process measures
Operational Definitions
Understanding Variation
Ensuring stakeholders are kept on board
Key questions for your team

Analyse

How the analyse phase works, being a detective and investigating
Root Cause Problem Solving
The Fishbone diagram and 5 whys
Different types of Waste and Value add analysis
Tools to identify the critical root causes
Avoiding analysis paralysis – keeping the team on track
Taking a pragmatic approach and moving on into the Improve phase
Ensuring stakeholders are kept on board
Key Questions for your team

Improve

Introduction to the Improve phase steps
Developing Solution ideas – using creative thinking methods
Selecting the way forward – making decisions about solution options
Supporting small scale pilot testing and providing resources
Revisiting the make up of the team
Recommendations for action – moving towards the make it happen phase
Keeping stakeholders up to date and on board
Key questions for your team

Control

Introduction to the Control phase
Focusing on implementation planning and making it happen
The management of implementing solutions – who does what and when?
Developing Solution ideas – using creative thinking methods
Selecting the way forward – making decisions about solution options
Transitioning to everyday operations and lean management
Ongoing controls using LSS tools
Recognition – it’s down to you
Key questions for your team
Quantifying Business benefits
Wrapping up the storyboard and communications
Final Review

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