Throughout a DMAIC (Define, Measure, Analyse, Improve, Control) improvement project, developing a storyboard summary of the key decisions and outputs helps you review progress and share what you’ve learnt. A storyboard builds up as you work your way through your project by capturing the key outputs and findings from the DMAIC phases. And it also…
The Quality Assurance and Continuous Improvement Manager at the General Medical Council, Sarah Barlow, has reviewed our book ‘The Lean Six Sigma Improvement Journey’. Sarah commented: “This book is easy to navigate, includes clear useful diagrams, and is really logical and relevant. It provides a great toolkit to dip in and out of and as…
Catalyst Consulting is delighted to have been shortlisted as finalists for the Customer Satisfaction Award at the British Quality Foundation’s (BQF) 2015 Achievement Awards. We are also very pleased to announce that three of our clients have been shortlisted as finalists for the following award: 2015 Lean Six Sigma Award Coopervision Ricoh UK Limited Forensic Science Northern…
In much the way as Lean methodology and Six Sigma synergise into Lean Six Sigma to form a perfect partnership, so, too does Lean Six Sigma with the EFQM Model and its fundamental concepts. Let’s start by looking at the relationship between Lean and Six Sigma and the formulation of Lean Six Sigma. We need…
At the recent Scottish Awards for Business Excellence 2015, our client North Ayrshire Council took the prize for best Lean Six Sigma project. Hosted by Scottish TV personality Cat Cubie, the high profile event saw Catalyst Director John Morgan present the award to a delighted team who are really striving to make Lean Six Sigma…
In part one we covered the importance of process mapping. In this second and final part we will get down to brass tacks and discuss how to create process maps and how to use them to greatest effect. How to process map Process maps can take a number of different forms and, depending on complexity,…
Part one of a two part series. In this article we are going to focus on the importance of process mapping. Why map process flow? Not many lawyers would consider themselves masters of process. When lawyers talk about their work, they typically focus on ‘high-value’ activities such as advocacy and counselling. But the truth is…
Quality Scotland’s high profile event on 16th June will see over 250 professionals, including senior decision makers as well as numerous Ambassadors for Excellence across the public, private and third sectors all aiming to make excellence a national characteristic of Scotland. We’re delighted to be helping sponsor the event and Catalyst Director John Morgan will be…
Already recommended by the British Quality Foundation, we are pleased to announce that our Lean Six Sigma Foundation Green Belt programme is now formally accredited by ICiPS (Institute for Continuous Improvement in Public Services)! Following her assessment of the programme, ICiPS CEO, Debbie Simpson said, “I am delighted to confirm that the depth, content and quality of subject matter covered…
Learn how to get it right first time Consider Apple. Right now we have the iPhone 6, there will be an iPhone 6s, and even rumoured to be an iPhone 7 this year. But what about iPhone 8, 9 or even 10? You can be sure they are working on these, behind the scenes. This is…