Cutting costs and time: the benefits of Lean Six Sigma in the public sector

Catalyst Consulting explores the benefits of using Lean Six Sigma methodology in the public sector, using their Lean Six Sigma award winning North Ayrshire council project as a case study. This is neither the time nor the place to rehearse the rights and wrongs of the government policy of austerity, but it is probably worth pointing out…

Congratulations to our delegates

Catalyst Consulting would like to congratulate the 17 delegates who, over the last three months, have achieved their Lean Six Sigma Green Belt and Black Belt certifications. These delegates came from a wide range of public and private sector industries, including telecommunications, banking and science and technology. See below for a full list of organisations,…

I just don’t know what to do with myself – What causes 85% failure to meet customer expectations

In case you’re wondering, this isn’t about the old Dusty Springfield track. Sorry to disappoint if that’s what you were wishing and hoping for! Instead, this blog looks at the role of the manager. In all too many organisations it appears that the majority of managers don’t really understand their role; they’re not sure what…