Melissa Wright

Melissa is a Director at Catalyst and an experienced consultant specialising in change management, leadership development, and quality systems. She transitioned from an operational background into consultancy.

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Professional Background

Recent Experience

Formerly UK Head of Business Excellence at National Express, Melissa now designs and delivers bespoke training, consultancy, and coaching across multiple sectors.

Agile Transformation & Leadership

Melissa is known for her engaging style that demystifies complex problems, enabling leaders and teams to build confidence and capability in improvement methods.

Major Achievements

Melissa was awarded the British Quality Foundation Emerging Transformation Leader Award in 2020 and served as an EFQM Global Award Judge in 2022.

Catalyst & Industry Roles

At Catalyst, Melissa supports clients across transport, logistics, finance, technology, higher education, and public sector environments.

Qualifications & Professional Background

Melissa holds a BSc in Information Management and Business Studies, an MBA from Aston University, and is an accredited EFQM Assessor and certified coach.

International & Enterprise Expertise

Melissa works across diverse organisational contexts, embedding quality and improvement systems at scale through blended learning and coaching.

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