AI Operational Excellence Practitioner
A cutting edge BQF accredited programme for improvement practitioners, designed to expand your skillset for the AI Revolution
Introduction
Businesses are eager to realise the benefits of AI within their operational processes, although some are choosing to delay adoption until the associated risks are better understood. Successfully deploying AI at the front line requires a careful balance. Excessive control can restrict innovation and limit the value that AI can deliver, while insufficient governance can expose organisations to operational, reputational and compliance risks. A structured approach is therefore essential to ensure AI is applied in the right situations, in the right way, and with appropriate oversight.
The skills and experience of Operational Excellence practitioners, such as Green Belts, make them ideally placed to identify, assess, and lead AI deployment opportunities. Their expertise in process improvement, data-driven decision-making, risk management, and sustainable change provides a strong foundation for the responsible adoption of AI.
The British Quality Foundation (BQF) accredited AI Operational Excellence Practitioner programme equips Green Belts and equivalent Continuous Improvement practitioners with the knowledge and practical skills needed to take on this role, helping organisations unlock the benefits of AI while maintaining effective governance and control.
Participants will be able to:
Practitioners who complete this course learn how to identify the most promising AI opportunities, deliver assured quality, validate the benefits, and build in ongoing controls, ownership and daily management.
You will be able to choose the right method for an improvement question including when not to use AI, and lead a project from defining the problem to a controlled, owned solution.
You will understand how AI can support the Improvement process, and how established CI tools and Techniques translate into the developing AI world.
This is a significant and comprehensive training programme which will position you at the forefront of AI deployment within your business.
- Format
- Virtual
- Duration
- 6 days
- CPD Points
- 48
- Download Course Information
- Download
Why choose this programme?
Participants will:
- Apply process improvement knowledge and skills confidently in the AI era
- Position themselves as the go-to for closing the gap between the promise of AI and the results the business actually gets
- Learn when not to use AI
- Directly address the risks that stall AI adoption – control, safety and quality
Delivery Options
Delivered virtually over six days (three two-day blocks spaced 2 weeks apart)
Discount for BQF members – contact us to apply
Course Details:
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Is this the right problem, and is AI the right answer?
▪ Where AI actually goes wrong
▪ Does the step deserve to exist?
▪ Choosing the method
▪ Classifying the work
▪ Pricing it before designing it
What does the customer need, and do we have the data?
▪ CTQs from evidence, not assumption
▪ Can the data support this?
▪ Turning the unstructured into data
▪ Validating it like a measurement system
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What is the baseline, is the process stable, and what is the AI telling us?
▪ Baselining with AI on the data
▪ Stabilise before you automate
▪ Treating findings as hypotheses
▪ AI as your analyst
How do we engage our people and design the best approach?
▪ Leading the human side
▪ Generating options with AI
▪ Designing the solution
▪ Classifying the new process
▪ Widening the FMEA with AI
▪ An FMEA for the AI itself
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Is it Error-proofed? How do we build it?
▪ Error-proofing at source
▪ Getting it built without writing code
▪ Hands-on build
How do we apply controls, establish ownership and hand the solution over?
▪ Keeping the check alive
▪ Controls on the process and on the AI
▪ Who owns it, and where the human sits
▪ Checking that survives a reliable AI
▪ Daily management, extended
▪ Prompts as standard work
▪ Responsible AI inside a project
▪ Communicating what you found
Certification Partners
Open Training
Purchase includes 12 months access to Catalyst’s Business Improvement Zone for materials and slides.
Choose your Start Date:
-
Start Tue 3rd November 2026 9am – 4pm
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Call +44 (0) 845 345 2282In-company group bookings
Enquire here
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