Strategic and Operational Improvement

Introduction

Strategic and Operational Improvement develops the capability to visualise, improve and manage organisational value streams.

Delegates learn how to use Value Stream Mapping as both an operational and strategic tool to understand current performance, identify barriers to flow and design future-state value streams that deliver better outcomes for customers, employees and the organisation. The programme explores how value stream improvement can be aligned with organisational vision, mission and values, helping leaders focus effort on the improvements that matter most.

The course also examines the leadership practices and Lean Management Systems needed to translate future-state designs into reality and sustain a culture of Lean improvement. Delegates gain a practical framework for understanding how work flows across functions, selecting and prioritising improvement opportunities, and leading lasting organisational change.

Participants will be able to:

• Explain what Value Stream Mapping is and its role in Lean and transformation
• Apply Value Stream Mapping to engage leaders in transformational, end-to-end change
• Map a current state to understand work systems and barriers to value
• Design a future-state that enables excellent performance on all fronts
• Plan and run a Value Stream Mapping activity, including implementation and change management
• Assess Continuous Improvement deployment and maturity across the organisation
• Identify the leadership behaviours that create the right environment for Continuous Improvement
• Strengthen strategic alignment and use it to select improvement priorities

Why practitioners choose this programme 

This programme develops a practical, Lean-based approach to improving organisational performance through a clear strategic lens. 

The emphasis is on building capability to align improvement with organisational priorities, connect work to customer value and establish management systems that sustain performance over time. 

The programme is designed for leaders and practitioners who need an in-demand skill set to navigate complexity, improve cross-functional performance and make better decisions about where and how to act. It also forms a core module within the Lean certification and Business Black Belt certification pathways. 

Delivery Information/Options 

The two-day programme can be delivered as virtual classroom training or in-company, on-site or virtually. Sessions are workshop-style, blending teaching, discussion, interactive exercises and practice on relevant business situations.