Mary Poppins may have understood more about learning than she realised.
When we think about effective training, we often focus on content: what people need to know, understand or do. But neuroscience suggests that how people feel during learning matters just as much.
Our brains are constantly filtering information. Novel, engaging and stimulating experiences are more likely to capture attention and make it through the brain’s filters. Conversely, when we’re stressed or anxious, learning can become much harder as the brain focuses on perceived threats rather than new information.
That’s why creating a positive, enjoyable learning environment isn’t a “nice to have” – it’s fundamental to helping people learn, retain information and build confidence.
There is science behind it too. When learners are engaged, receive positive feedback, achieve something meaningful or simply enjoy the experience, dopamine is released, reinforcing learning and creating positive associations that help information stick.
Of course, we can learn through repetition, practice and even mistakes. Some of our strongest lessons come from getting things wrong and resolving not to repeat them!
But ultimately, the role of a trainer isn’t simply to deliver information. It’s to spark curiosity, build confidence and ignite enthusiasm so that people leave ready to turn learning into action.
Because if people feel good about what they’ve learned – and how they’ve learned it – they’re far more likely to do something with it.
