Linda Nicholas

Linda is an experienced Lean Six Sigma and Continuous Improvement practitioner who joined Catalyst in 2013 after working in the Process Excellence team at Aegon. Her background blends practical stakeholder support with end-to-end process improvement across large, complex service organisations.

Let's Talk

Professional Background

Recent Experience

At Catalyst, Linda has delivered Green and Yellow Belt training for clients including Telefonica, Hibu, Prologis, and Sage. She also supported a major Lean Six Sigma rollout at QVC, training over 100 practitioners and providing on-site coaching across call centre and distribution operations.

Agile Transformation & Leadership

Linda is a brilliant communicator, engaging at all levels and particularly effective with front-line teams. Her approach focuses on practical tools, clear communication, and strong stakeholder support, helping teams translate improvement intent into deliverable actions and sustained routines.

Major Achievements

At Aegon, Linda helped build a self-sufficient Lean Six Sigma capability with customer focus, data-driven delivery, and empowerment of employees to deliver both small and large change. Her experience supports programmes that strengthen change delivery performance and embed a common language for improvement.

Catalyst & Industry Roles

Linda works with Catalyst clients to deliver training, coaching, and deployment support, tailoring improvement methods to different teams and operational contexts. She is particularly strong at facilitating change with grass-roots teams and ensuring stakeholders remain aligned through effective communication.

Qualifications & Professional Background

Linda qualified in Health and Social Care at Glasgow Caledonian University and later gained additional qualifications in Financial Planning. She brings this service and customer perspective into Lean Six Sigma work, strengthening her ability to support teams in regulated, people-led environments.

International & Enterprise Expertise

Linda has supported improvement programmes within large organisations operating across multiple sites and functions. She is comfortable working across diverse teams and operational settings, helping organisations build internal capability and deliver measurable improvements through training and hands-on coaching.

Meet More of Our Experts

Our people are practical, experienced and passionate about empowering individuals and teams to deliver lasting impact.

Meet The Team