Jo Dowdall

Jo is a motivated business improver with extensive experience developing and deploying Continuous Improvement, Lean Six Sigma, ISO, and Excellence strategies across a broad range of organisations and sectors. She is known for helping teams access and apply improvement in a practical way.

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Professional Background

Recent Experience

Jo supports organisations to adopt and embed external standards such as ISO and Investors in Excellence frameworks, translating requirements into workable, company-wide routines. She also trains and develops assessors and provides value-adding feedback through assessment activity.

Agile Transformation & Leadership

Jo is regularly thanked for demystifying Lean Six Sigma and making concepts easy to understand. Her facilitation style builds confidence and participation, helping people try new tools and techniques in a supportive environment while maintaining a strong focus on outcomes.

Major Achievements

Across prior roles, Jo’s hallmark was rapidly assimilating external standards and effectively deploying them at scale, while also training others to assess against them. Client feedback consistently highlights her passion for excellence and engaging communication of good practice.

Catalyst & Industry Roles

Jo brings experience from roles including Quality Manager at Masterlease Ltd and Head of Assessment Solutions at Investors in Excellence Ltd. She works with clients to build internal capability through training, coaching, and assessment, aligning improvement with recognised standards.

Qualifications & Professional Background

Jo holds a BA (Hons) in History and English Literature. Her combination of structured standards expertise and human-centred facilitation enables her to translate formal requirements into clear, accessible improvement habits for teams at all levels.

International & Enterprise Expertise

Jo has worked across multiple sectors and organisational settings, tailoring her approach to different cultures and maturity levels. She is particularly strong at enabling consistent adoption of improvement language and methods across functions, from front line teams to leadership groups.

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