We Enabled Award Winning Service Delivery Transformation across Ricoh Europe, a Japanese multinational imaging and electronics company.
We worked with a leading 5-star hotel group with luxury hotels around the world to cultivate a culture of continuous improvement
An interview focusing on nurturing transferring CI skills and knowledge between a large global team the development of new, more structured framework for the team to work within.
An interview about how infrastructures and frameworks were established to make Lean Six Sigma happen within this world class Contact Lens manufacturer.
Reducing reliance on external resources for problem solving projects and equipping people with their own change management skills.
This case study looks at the deployment of a Lean Strategy at the UK subsidiary of a global world leader in automation technology.
Unique challenges presented by a team working on on sensitive topics. What do a team of forensic scientists have in common with a family of ducks?
“We needed to train a number of business leaders around the globe. We needed something really flexible and scalable and engaging.”
Additional Case Studies:
This page of case studies is being continually updated – so please visit again.
We have many other examples on file, from every sector. Please contact us if you are looking for something specific, we’re sure we can help.
We pride ourselves in being able to serve a huge variety of clients. Large and small, global or local and from a range of industry sectors including:
Service & Transaction:
- Retail & Distribution
- Financial Services
- Transport – Air, Rail, Road
- IT & Telecoms
- Business Process Outsourcing
- Publishing & Advertising
- Public Services
- Automotive and Aerospace
- Process industries
- Medical and Pharmaceutical
- Food and Packaging
- Consumer Goods
The Way We Work
We work closely in partnership with our clients which helps to transfer knowledge and allow them to enable results. A key part of partnering is continuous feedback. Our customers are scoring our training an average of 9 (out of 10). We use the Net Promoter System (NPS) and our feedback scores are at world class levels
Little wonder then that the majority of our work is the direct result of recommendation from client-to-client referrals.
Don’t take our word for it! See what our clients have to say:
“I’ve found Catalyst very very useful. Good listeners, understanding your hurdles and coming up with good suggestions on how you can overcome them.”
Graham Sharp, Head of Continuous Improvement, Office for National Statistics
“Unlike traditional consulting companies that do things to you…Catalyst are completely different, they work with you and give you the skills to make your own decisions.”
Sue Knight, Roche Pharmaceuticals
“I can honestly say this is the best course I’ve ever been on. I’ve used the tools more for change management within Skanska than any other course.”
Steve Arkall, Business Process Quality Manager, Skanska UK
“[the course] is of huge benefit to managers, senior managers and executives
Go on the course and see 2 or 3 days of focused training…I recommend it”.
Neil Watson, Senior Director, Quality & Business Assurance, Seagate Technologies
I needed a partner to help me deploy Operational Excellence that could be flexible, multi lingual and that came with a proven track record – Catalyst fitted the specification perfectly.
Scott Vaughan, Director of Operation Excellence and Waste Management
“Over the past 18 months we have developed a strong, positive working relationship with Catalyst with a huge emphasis on transferring Lean Six Sigma skills and knowledge into the business. Catalyst’s friendly and flexible approach makes them easy to work with.”
Wayne Fischer, Head of Process Excellence
“I have been very impressed with the Catalyst approach to Lean Six Sigma Training & Deployment support. They have a fun, practical, and very rigorous style of training delivery from which we all benefited. They were able to make it very real for our business and as a consequence we have delivered very impressive results from our initial waves of projects. More than this, they have provided high quality mentoring and coaching of our Master Black Belts which has given us real insights into how we can best deploy and manage the Lean Six Sigma implementation to achieve greatest impact in our complex business environment. Thank you, Catalyst, for the work you have done so far with us on what is hopefully the start of a long and productive relationship.”
Kathryn Phillips, Head of Process Improvement, People and Organisation Development
“Catalyst have given us excellent support in designing a programme that is tailored to fit our values and business needs. They have been particularly useful in helping us think about how to make the programme sustainable and the reaction to their initial training has been to create a very strong ‘pull’ from the operations to get more people involved.”
Sandra Fazackerley, Operations Manager
O2 UK Operations
“As the name suggests, Catalyst really does enable results.“
Geert Bruyneel, Director Quality Care
“I enjoyed working with Catalyst, they offered and delivered an excellent and flexible training program over a 3 month period.”
“There are any number of companies providing Six Sigma consultancy and training. Catalyst were unique in being able to provide material tailored to the Financial Services industry, and consultants who have relevant, practical experience that they could relate to people in different roles and at all levels. Their style is supportive, but not condescending, and they bring a touch of humour that is refreshing when considering applied statistics!“
Estelle Clark, Quality Director
Financial Ombudsman Service
“It was good to hear from personal experiences of different deployments in different industries and cultures. A good mix of talk and exercises and a good informal approach where we were all free to contribute and share best practice. Really liked the focus in on some of the ‘softer’ skills required.“
Bank of New York Mellon