Introduction: The collaboration between the Irish Wheelchair Association (IWA) and Catalyst Consulting is a fine example of collaborative partnership. Our combined effort, the “One IWA Programme,” sought to address the intricate challenges faced by the IWA community, aiming to bring about tangible, lasting change. This initiative has earned a nomination for the Learning in Excellence…
DetailsThe Quick Dip: Our CEO, James Dwan joined Matt Sims on “The Ever-So-Lean Podcast” for a journey into the dynamic world of Agile. Full of humour, powerful stories and thought-provoking analogies, the podcast provides memorable takeaways, plus ‘Aha!’ moments which will leave you chuckling while learning the wonders of Business Agility. You’ll discover a host…
DetailsElavon Europe wins top award for Overall Business Agility at the prestigious Agile Business Awards 2023 Elavon is a leading global payments company with more than 4,300 employees and operations in 10 countries. They provide businesses with the technology to accept payments from customers, whether they are shopping in stores, at home or on the…
DetailsIn Brief: Matt Sims is a content creator and Lean Master with over 15 years of experience in Continuous Improvement. He hosts a podcast called “The Ever-So-Lean Podcast” that aims to inspire business owners and program managers to embrace Continuous Improvement. In his presentation, Matt shares his journey from being a postman to a distribution…
DetailsThe brief version: ChatGPT is an innovative Artificial Intelligence (AI) tool that can help businesses in many ways, and this video focuses on problem solving and process improvement. The Catalyst team demonstrate how you can use ChatGPT as an ’additional team member’ to help identify and solve process issues, generate insights, and enhance customer satisfaction.…
DetailsIt’s estimated that as a nation, the UK will get through 208 million boxes of chocolates this Christmas. And we won’t be the only ones. Aside from giving and receiving chocolates as a gift, other chocolate traditions across the world include drinking a hot chocolate and peanut butter concoction as part of Noche Buena celebrations…
Details“Moments of Truth” are often a key focus when we review processes – those moments where customers interact with an organisation, through its process, that shape the customer experience and influence perceptions. An example of a Moment of Truth when going on holiday might be a query you have about the seats assigned on the…
DetailsThe coronation on June 2nd 1953 symbolised the transference of regal power from King George VI to Princess Elizabeth II. As the first coronation to be televised, it was watched by 27 million people in the UK and millions more around the world. As changeovers go, this isn’t exemplary – the Queen had acceded…
DetailsIt’s over! In this week’s finale we saw Harpreet get hired as Lord Sugar’s business partner, after a head-to-head between her dessert business ‘Oh So Yum’ and Kathryn’s online pyjama shop ‘Pyjamily’. The two finalists were tasked with developing a brand and ‘hero product’ for their businesses, along with a digital billboard and a TV…
DetailsIn the penultimate episode of the series we saw the final four candidates go head to head with Lord Sugar’s “most trusted advisors” for one-to-one interviews. These featured a deep dive into each of the business plans and CVs, with many an omission, overestimation, white lie and out-and-out lie pointed out. Claude Littner was back,…
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