Measuring Operational Efficiency

“To measure is to know”, stated physicist, mathematician and problem solver Lord Kelvin. “If you can not measure it, you can not improve it”. This clearly applies to measuring operational efficiency – without appropriate measures in place, how much can we really know about performance and efficiency, and how do we know if continuous improvement activities,…

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PDCA – a Personal Development Call to Action

Continuous improvement in organisations starts with continuous learning and growth at an individual level, which is why personal development is important.  Indeed, proceeding to achieve sustainable Operational Excellence calls for constant learning, honest reflection and harnessing the full potential of our people to routinely remove constraints, solve problems and find a better way.  Fujio Cho,…

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