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Revolutionising Business Process Improvement: Using ChatGPT as Your Secret Weapon

The brief version: ChatGPT is an innovative Artificial Intelligence (AI) tool that can help businesses in many ways, and this video focuses on problem solving and process improvement. The Catalyst team demonstrate how you can use ChatGPT as an ’additional team member’ to help identify and solve process issues, generate insights, and enhance customer satisfaction.…

Systems Thinking Examples Title

Systems Thinking Examples

Systems Thinking is described by Peter Senge as “a discipline for seeing wholes rather than parts, for seeing patterns of change rather than static snapshots, and for understanding the subtle interconnectedness that gives (living) systems their unique character”.  Systems Thinking examples include ecosystems, cars and human bodies as well as organisations! Systems Thinkers have taught…

Is Efficiency always about money, Money

Is Efficiency always about money?

We can probably all think about being more efficient ourselves. What do you want to save? The answer that’s likely to come to mind first is saving time.  According to the adage, ‘time means money’ – so perhaps it could ultimately come down to money. But what exactly is involved in becoming more efficient and what does…

Personal Development Call to Action!

PDCA – a Personal Development Call to Action

Continuous improvement in organisations starts with continuous learning and growth at an individual level, which is why personal development is important.  Indeed, proceeding to achieve sustainable Operational Excellence calls for constant learning, honest reflection and harnessing the full potential of our people to routinely remove constraints, solve problems and find a better way.  Fujio Cho,…