Martin is an expert in Quality and Change Management and has worked in the field for 20 years. Prior to joining Catalyst in 2000, he was Head of Quality at British Telecom with responsibility for Quality and Business Excellence across the group of 130,000 people where he successfully lead several BT Divisions to Quality Award Winning level.

From Postman to Podcast Master: How Matt Sims Inspires a Culture of Lean Excellence

In Brief: Matt Sims is a content creator and Lean Master with over 15 years of experience in Continuous Improvement. He hosts a podcast called “The Ever-So-Lean Podcast” that aims to inspire business owners and program managers to embrace Continuous Improvement. In his presentation, Matt shares his journey from being a postman to a distribution…

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Revolutionising Business Process Improvement: Using ChatGPT as Your Secret Weapon

The brief version: ChatGPT is an innovative Artificial Intelligence (AI) tool that can help businesses in many ways, and this video focuses on problem solving and process improvement. The Catalyst team demonstrate how you can use ChatGPT as an ’additional team member’ to help identify and solve process issues, generate insights, and enhance customer satisfaction.…

What hoteliers must do to avoid a post-Brexit slump

What hoteliers must do to avoid a post-Brexit slump

Managing Director Martin Brenig-Jones examines growth in the UK’s hotel industry and applies Lean Six Sigma methodology to demonstrate how hoteliers can avoid a post-Brexit slump. Martin’s article has been featured in the following publications: Hotel Business – 22 November 2016 HRM Guide – 9 January 2017 What does the future hold for the UK’s hotel industry? This…