True North

In the days before GPS, sailors would use the North Star to find their way across the seas. It is still used by hikers and outdoorsy types to help them find their way when lost – those with no access to an app or star atlas can find it by using constellations as a guide.…

Systems Thinking Examples Title

Systems Thinking Examples

Systems Thinking is described by Peter Senge as “a discipline for seeing wholes rather than parts, for seeing patterns of change rather than static snapshots, and for understanding the subtle interconnectedness that gives (living) systems their unique character”.  Systems Thinking examples include ecosystems, cars and human bodies as well as organisations! Systems Thinkers have taught…

Measuring Operational Efficiency, Feature Image

Measuring Operational Efficiency

“To measure is to know”, stated physicist, mathematician and problem solver Lord Kelvin. “If you can not measure it, you can not improve it”. This clearly applies to measuring operational efficiency – without appropriate measures in place, how much can we really know about performance and efficiency, and how do we know if continuous improvement activities,…