In case you’re wondering, this isn’t about the old Dusty Springfield track. Sorry to disappoint if that’s what you were wishing and hoping for! Instead, this blog looks at the role of the manager. In all too many organisations it appears that the majority of managers don’t really understand their role; they’re not sure what…
It’s that time again when we all make goals for the New Year ahead. Did you know that the origins of New Year’s resolutions began some 4000 years ago? The Babylonians made promises to their gods at the start of each year that they would return borrowed objects and pay their debts. They hoped this…
We’re introducing a new title to our free webinar series on Lean Six Sigma. Following the success of our one-hour Lean Six Sigma Awareness Webinars, we are now covering the important, but often overlooked ‘Role of the Project Champion or Sponsor’. Green and Black Belt projects need effective sponsor support to avoid projects take longer…
Capability in change management, often referred to as ‘soft tools’ are vital ingredients for the successful deployment of Lean Six Sigma. In many ways, it is the most important. Let’s start by looking at ‘creating the right environment’. Essentially this is about leaders ‘walking the talk’. They must encourage the application and use of Lean…
Deming said, “The role of management is to change the process rather than badgering individuals to do better.” It sounds good but does this actually happen in our target and performance driven organisations? We find many organisations fixing problems rather than solving their root cause, putting out fires and being heroes. Maybe this is because…
Strategy Deployment enables leaders to prioritise actions for breakthrough improvement. Catalyst customer Brendan McNulty, Vice President and General Manager for UK and Ireland, Johnson Controls, Building Efficiency, shares his experiences. What was your goal in implementing Strategy Deployment? To identify new ways to continue Johnson Controls’ leadership in delivering building technologies and services by setting priorities,…
Imagine an office fully equipped for the digital age, optimised for individual needs and agile enough to adapt to changing requirements over the next 10 years. Rick Hewitt, Finance Director, introduced the New Way of Working concept and described how this radical change journey began two years ago, fuelled by benchmarking visits and a realisation…