Kent County Council

Public Sector

lean six sigma case studies

The Project


Kent County Council worked with Catalyst Consulting’s practitioners to deliver training to two teams which were created to make improvements across the organisation. Following their training, the teams successfully tackled their first project: Blue Badge applications and enquiries for disabled parking eligibility.

Their work yielded fantastic measurable results, reducing time and costs required to process and complete Blue Badge enquiries for the council by over 30%.

Time & cost required to process enquiries reduced by over 30%

Time & Cost reduction 30%

Learn more about achieving results like these…