Jo is a motivated and energetic business improver with extensive experience in developing and deploying Continuous Improvement, Lean Six Sigma, ISO and Excellence strategies across a broad range of organisations and sectors. “I get a kick out of helping people to access and understand business improvement”, says Jo. “Nothing makes me happier than seeing the meekest of church mice stand up at a flipchart and have a go at a new tool or technique.”

Making Work Meaningful

In her book ‘The Life Changing Magic of Not Giving a F**k’, author Sarah Knight provides advice on how we can rid ourselves of unwanted obligations, shame and guilt, to free up time for the things that make us happy. After a chapter focused on looking at ‘things’ (like basketball or having a bikini body),…

True North

In the days before GPS, sailors would use the North Star to find their way across the seas. It is still used by hikers and outdoorsy types to help them find their way when lost – those with no access to an app or star atlas can find it by using constellations as a guide.…

Systems Thinking Examples Title

Systems Thinking Examples

Systems Thinking is described by Peter Senge as “a discipline for seeing wholes rather than parts, for seeing patterns of change rather than static snapshots, and for understanding the subtle interconnectedness that gives (living) systems their unique character”.  Systems Thinking examples include ecosystems, cars and human bodies as well as organisations! Systems Thinkers have taught…

Measuring Operational Efficiency, Feature Image

Measuring Operational Efficiency

“To measure is to know”, stated physicist, mathematician and problem solver Lord Kelvin. “If you can not measure it, you can not improve it”. This clearly applies to measuring operational efficiency – without appropriate measures in place, how much can we really know about performance and efficiency, and how do we know if continuous improvement activities,…

neuroscience of change post, time

The Neuroscience of Change

This Sunday, every single person in the UK will unite and take action, with a clearly defined and common purpose. We have done so twice a year since 1916, with a couple of exceptions. Amazing – the fact that people, all of the people, will mobilise and co-operate to change something as ubiquitous and vital…