Jo is a motivated and energetic business improver with extensive experience in developing and deploying Continuous Improvement, Lean Six Sigma, ISO and Excellence strategies across a broad range of organisations and sectors. “I get a kick out of helping people to access and understand business improvement”, says Jo. “Nothing makes me happier than seeing the meekest of church mice stand up at a flipchart and have a go at a new tool or technique.”

Thoughts on The Apprentice 2022 Episode 7: Pods

A cracking episode. The candidates were tasked with designing a brand of driverless vehicle (aka a Pod), hosting a launch event and pitching their pod to potential clients. Infinity was led by Akeem and Sophie led team Diverse. We saw many more illustrations of Akeem’s indecisiveness, several shots of Aaron’s worried face and further evidence…

The Vaccine Our Organisations Need

In his 1984 book ‘Quality Without Tears’, Philip Crosby introduced the concept of a Quality Vaccine – a super serum that could be injected into an organisation to drive improvement and prevent hassle. With vaccines at the very forefront of our minds and a new year just around the corner, it’s apt to think about…