Chris is a senior business leader and consultant with broad and international experience of transforming profitability in both the manufacturing and service sectors. He is passionate about helping organisations drive sustainable performance improvement and achieve their strategic objectives by applying both his deep technical skills in Lean and Six Sigma and his change management, leadership coaching, and principle-based organisational culture change expertise.

Culture of excellence

Creating a Culture of Excellence

When creating and growing a business, leaders typically focus most on acquiring and organising the skills, tools and other key resources required to achieve objectives and deliver results. The priority is often the tangible and visible components of structures, facilities, technology, infrastructure, partners/suppliers, customers, products and services. The organisation’s most precious resource meanwhile, its people,…

Cultivating Continuous Improvement

Continuous improvement (CI) is not about tools, techniques and projects applied as a formula, it’s about principles and behaviours. The tools and methods of CI themselves, whilst important, too often become the goal itself, rather than the means, leading to a disconnection from the original (higher) purpose and hence fragmentation and disillusionment. Consequently CI, under…