Elavon Europe wins top award for Overall Business Agility at the prestigious Agile Business Awards 2023
Elavon is a leading global payments company with more than 4,300 employees and operations in 10 countries. They provide businesses with the technology to accept payments from customers, whether they are shopping in stores, at home or on the go. They process billions of payments every year.
Catalyst worked with the Elavon executive team to understand their strategic pillars with a clear mandate to get them “unstuck” and able to execute. We helped them to decompose the strategy into Objectives and Key Results (OKRs). We supported them to enable rapid decision-making at the point of impact by forming empowered cross functional self-organising teams around each OKR, who delivered the solutions and improvements (Digital and process) in increments using sprints. We played a hands-on role in the trenches with the teams helping with understanding customer needs, understanding the current state and desired future state, creating Agile backlogs to “prioritise by value”, and delivering rapid improvement and delivery of solutions with short feedback loops; learn fast and adapt.
Jan Otterbach | Vice President | Elavon
We started our journey to improving our ways of working and executing on our strategy better through greater Business Agility 18 months ago. Catalyst have been there for us all the way. It started with laying strong foundations for our launch with just the right coaching and training.
Even more appreciated, however, is the on-going support with coaching that we always get value and practical impulses from – even if it is just a short engagement around a specific topic. You truly embrace that there is no playbook or one right answer. You listen and provide practical pointers and tools that fit the context of our challenges and corporate culture.
James, Tamsin (and rest of the Catalyst team), we would not be where we are without you! Thank you for your support.
Kudos to Jan and the entire Elavon team for this well-deserved recognition. Catalyst are looking forward to building on the great work achieved so far, and continuing to support Elavon to grow and develop going forward.