CASE STUDY
Kent County Council
Public Sector
The Project
Kent County Council worked with Catalyst Consulting’s practitioners to deliver training to two teams which were created to make improvements across the organisation. Following their training, the teams successfully tackled their first project: Blue Badge applications and enquiries for disabled parking eligibility.
Their work yielded fantastic measurable results, reducing time and costs required to process and complete Blue Badge enquiries for the council by over 30%.