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  • Strategy
    • Big Dream: Business Model Canvas, Objectives & Key Results
    • Balanced Scorecard Development
    • Lean Portfolio Management
    • Target Operating Model
    • Value Stream Mapping
    • Senior Management Team Alignment workshop
    • Strategy Deployment
  • Innovation
    • Agile Leadership
    • Scrum
    • SAFe
    • Agile Coaching and Mentoring
    • Prepare For Digital/RPA
    • Unleashing Innovation
    • DevOps
  • Excellence
    • Everyday Excellence
      • 5S
      • Lean Daily Management
      • Lean Management Systems
      • Selecting KPIs and Operational Review
    • Process Improvement
      • Process Optimisation
      • Rapid Improvement Events
      • Project Selection
      • Project Coaching
      • Leading Projects
      • Process Architecture
      • Continuous Improvement Programmes
    • Assessments
      • Business Excellence and the EFQM Model
      • Organisational Assessments
      • Process Health Checks
      • Continuous Improvement Maturity Assessment
    • Data Analysis Services
    • Interim Solutions
    • Leadership Coaching
    • Culture Audits
    • Design Excellence
  • Impact
    • Public Sector
      • Home Office
      • Homes & Communities Agency
      • Land & Property Services NI (LPS)
      • Bolton Council
      • North Ayrshire Council
      • Hull City Council
      • Kent County Council
      • Essex County Council
    • Financial Services
      • Barclays
      • Aegon
      • Financial Services (anonymised)
    • Manufacturing
      • Ricoh Europe
      • CooperVision
    • More Case Studies
      • SKY (Telecoms)
      • Forensic Science, Northern Ireland (Science)
      • Vanderlande (Logistics)
      • Luxury Hotel Group (Hospitality)
    • Sector Transformations
      • Food & Beverage
      • Government. Public Sector & Education
      • Energy, Utilities & Waste Services
      • Banking, Finance & Insurance
      • Technology
      • Construction & Property
      • Hotel & Travel
      • Industrial, Manufacturing & Engineering
      • IT & Telecoms
      • Distribution, Transport & Logistics
      • Defence & Aerospace
      • Pharmaceuticals and Medical Materials
  • Insight
    • Agile
      • Agile Transformation
      • Agile Power Tools
      • Agile Methodology
    • Lean Six Sigma
      • Getting Started
      • Continuous Improvement
      • Understanding Customers
      • Poka Yoke
    • Change Management
      • Brains & Change
      • Turbulent Times
      • Teams Engagement
      • What’s ‘soft’ about soft tools ?
    • Statistical Tools
      • Analysis Tools
      • Control Chart Tools
      • Calculator Tools
    • News
    • Our Publications
    • The EverSoLean Podcast
  • Training
    • Find Courses
    • Certification
    • Delivery Options
    • Lean Six Sigma Training
    • Lean Training
    • Agile & Business Agility
    • Continuous Improvement & Change Leadership
    • Visit Our Training Website
  • About
    • Our Team
    • Our Business Partners
    • The Way We Work
    • Trustpilot Reviews
    • What our Clients Say
    • Our Community
    • Contact Us

Author Archives: Richard May

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Lean Six Sigma Innovation & Design

Want to get ahead in product, service or process innovation?

FeatureBy Richard MayApril 17, 2015

Learn how to get it right first time Consider Apple. Right now we have the iPhone 6, there will be an iPhone 6s, and even rumoured to be an iPhone 7 this year. But what about iPhone 8, 9 or even 10? You can be sure they are working on these, behind the scenes. This is…

Anything but madness in our house!

Feature, Lean Six Sigma, Methods & ToolsBy Richard MayApril 4, 2015

Take a tour through 40, Acacia Avenue, the House of Quality, it’s at the heart of the road to better design Last time we provided a brief introduction to the DMADV (Define, Measure, Analyse, Design and Verify) method for innovation and design. This time, we’ll take a tour through the House of Quality, otherwise known…

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