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    • Big Dream: Business Model Canvas, Objectives & Key Results
    • Balanced Scorecard Development
    • Lean Portfolio Management
    • Target Operating Model
    • Value Stream Mapping
    • Senior Management Team Alignment workshop
    • Strategy Deployment
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    • Agile Leadership
    • Scrum
    • SAFe
    • Agile Coaching and Mentoring
    • Prepare For Digital/RPA
    • Unleashing Innovation
    • DevOps
  • Excellence
    • Lean Foundations
      • 5S
      • Lean Daily Management
      • Lean Management Systems
      • Selecting KPIs and Operational Review
      • Team Based Problem Solving
    • Process Excellence
      • Process Architecture
      • Process Optimisation
      • Root Cause Analysis
      • Operational Loss and Waste Analysis
      • Continuous Improvement Programmes
    • Lean Six Sigma Deployment
      • Programme Design and Steering
      • Project Selection
      • Project Coaching
      • Leading Projects
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      • Business Excellence and the EFQM Model
      • Organisational Assessments
      • Process Health Checks
      • Continuous Improvement Maturity Assessment
    • Rapid Improvement Events
    • Data Analysis Services
    • Interim Solutions
    • Leadership Coaching
    • Culture Audits
    • Design Excellence
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      • Homes & Communities Agency
      • Land & Property Services NI (LPS)
      • Bolton Council
      • North Ayrshire Council
      • Hull City Council
      • Kent County Council
      • Essex County Council
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      • Barclays
      • Aegon
      • Financial Services (anonymised)
    • Manufacturing
      • Ricoh Europe
      • CooperVision
    • More Case Studies
      • SKY (Telecoms)
      • Forensic Science, Northern Ireland (Science)
      • Vanderlande (Logistics)
      • Luxury Hotel Group (Hospitality)
    • Sector Transformations
      • Food & Beverage
      • Government. Public Sector & Education
      • Energy, Utilities & Waste Services
      • Banking, Finance & Insurance
      • Technology
      • Construction & Property
      • Hotel & Travel
      • Industrial, Manufacturing & Engineering
      • IT & Telecoms
      • Distribution, Transport & Logistics
      • Defence & Aerospace
      • Pharmaceuticals and Medical Materials
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    • Agile
      • Agile Transformation
      • Agile Power Tools
      • Agile Methodology
    • Lean Six Sigma
      • Getting Started
      • Continuous Improvement
      • Understanding Customers
      • Poka Yoke
    • Change Management
      • Brains & Change
      • Turbulent Times
      • Teams Engagement
      • What’s ‘soft’ about soft tools ?
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      • Control Chart Tools
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    • Lean Training
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    • Facilitation And Change Leadership
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    • Visit Our Training Website
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    • What our Clients Say
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Author Archives: Richard May

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Lean Six Sigma Innovation & Design

Want to get ahead in product, service or process innovation?

FeatureBy Richard MayApril 17, 2015

Learn how to get it right first time Consider Apple. Right now we have the iPhone 6, there will be an iPhone 6s, and even rumoured to be an iPhone 7 this year. But what about iPhone 8, 9 or even 10? You can be sure they are working on these, behind the scenes. This is…

Anything but madness in our house!

Feature, Lean Six Sigma, Methods & ToolsBy Richard MayApril 4, 2015

Take a tour through 40, Acacia Avenue, the House of Quality, it’s at the heart of the road to better design Last time we provided a brief introduction to the DMADV (Define, Measure, Analyse, Design and Verify) method for innovation and design. This time, we’ll take a tour through the House of Quality, otherwise known…

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