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Want to get ahead in product, service or process innovation?

FeatureBy Richard May April 17, 2015

Learn how to get it right first time Consider Apple. Right now we have the iPhone 6, there will be an iPhone 6s, and even rumoured to be an iPhone 7 this year. But what about iPhone 8, 9 or even 10? You can be sure they are working on these, behind the scenes. This is…

Anything but madness in our house!

Feature, Lean Six Sigma, Methods & ToolsBy Richard May April 4, 2015

Take a tour through 40, Acacia Avenue, the House of Quality, it’s at the heart of the road to better design Last time we provided a brief introduction to the DMADV (Define, Measure, Analyse, Design and Verify) method for innovation and design. This time, we’ll take a tour through the House of Quality, otherwise known…