When designing a new product, service or process I’m reminded of ‘Lean on Me’, the old Bill Withers song, which opens with the lines:
“Sometimes in our lives
We all have pain, we all have sorrow”
At work, this pain and sorrow is often caused by poorly performing processes that are full of waste and Non-Value-Add (NVA) steps and activities. If we are wise, we’ll look to do something about it.
If you have a process that’s broken beyond repair, and where a DMAIC improvement project won’t be enough, then that ‘something’ could start with our three-day Lean Six Sigma for Innovation and Design course in London, beginning on 28th April.
It’s a programme that takes you through the DMADV (Define Measure Analyse Design Verify) process and aims to help you achieve genuine six sigma performance.
If you’re not already familiar with ‘DMADV’ you can download the DMADV Road Map that puts a little more detail on the journey to better design.
On the other hand, if there is a load of waste and NVA that you have to bear, then our Lean Practitioner programme could be the answer. We’re running this highly practical three-day course in London on 3-5 June. The course content aims to provide participants with a sound knowledge of Lean Thinking, its key principles, concepts, and tools, and an awareness of the importance of Managing Change techniques to help ensure successful improvement.
It’s designed to enable participants to attain Lean Practitioner level certification with the British Quality Foundation (BQF). The course can also provide an ideal ‘top up module’ for people who have been trained as Six Sigma Green Belts or Black Belts, but where Lean Thinking may not have been appropriately covered.
To find out more or book a place on either or both programme(s) please e-mail us at firstname.lastname@example.org or call 0845 345 2282 to discuss your requirements further