Focus on the User and all else will follow. This is the first in a list of ‘ten things we know to be true’ that was developed by Google in its early days. Focussing on the user led Google to improve the speed of searching despite concerns that it would reduce the time users spent…
In the days before GPS, sailors would use the North Star to find their way across the seas. It is still used by hikers and outdoorsy types to help them find their way when lost – those with no access to an app or star atlas can find it by using constellations as a guide.…
Developing a strategy is the easy bit – implementing it effectively (aka strategy deployment) can seem like a far harder challenge! We can all say we want to grow our business by a certain amount, make it more profitable, or expand into new markets – but what does this really mean, and how do we…
Systems Thinking is described by Peter Senge as “a discipline for seeing wholes rather than parts, for seeing patterns of change rather than static snapshots, and for understanding the subtle interconnectedness that gives (living) systems their unique character”. Systems Thinking examples include ecosystems, cars and human bodies as well as organisations! Systems Thinkers have taught…